Customer Support
Incase is committed to delivering exceptional customer service. If you have any questions about our products or need assistance with your order, our dedicated Customer Service team is here to help.
Email Customer Service: support@incase.com
Toll-Free Phone Numbers
Monday - Friday / 6am - 5pm PST
- (US): 1 (888) 893-1638
- (HK): +852 30509024
HOLIDAY HOURS
We will be closed on the following holidays and will resume normal business hours at 6 AM PST on the next business day:
• Martin Luther King Jr. Day –
• President’s Day –
• Memorial Day –
• Juneteenth –
• Independence Day –
• Labor Day –
• Rosh Hashana–
• Veterans Day –
• Yom Kippur–
• Thanksgiving Day –
• Day After Thanksgiving –
• Christmas Eve –
• Christmas Day –
• New Year’s Eve –
• New Year’s Day –
Authorized Resellers
Interested in becoming an Authorized Reseller through our Partner Program? Apply here
Warranty & Returns
Need help requesting a Warranty replacement or Return? Click here
