Customer Support
Incase is proud to provide exceptional customer service. If you need help with your order or have a question about our products, our Customer Service team is happy to assist you.
Email Customer Service: support@incase.com
Toll-Free Phone Numbers
Monday - Friday / 6am - 5pm PST
- (US): 1 (888) 893-1638
- (HK): +852 30509024
HOLIDAY HOURS
We will be closed on the following days to allow our representatives to be with their families during the holidays:
-
New Year's Day - Wednesday, January 1, 2025
- Martin Luther King, Ir. Day Maday, January 20, 2025
- President's Day - Monday. February 17, 2025
- Memorial Day - Monday, May 26: 2025
- Juneteenth Day - Thursday, June 19. 2025
- Independence Day - Friday, July A. 2025
- Labor Day - Monday, September 1, 2025
- Veteran s Day - Tuesday, November 11, 2025
- Thanksgiving Day - Thursday, November 27, 2025
- Day after Thanksgiving Day - Fniday. November 28, 2025
- Christmas Eve - Wednesday, December 24, 2025
- Christmas Day -Thursday, December 25, 2025
- New Year's Eve - Wednesday, December 31,2025
- New Year'S Day - Thursday, January 1, 2026
We will resume our normal business hours the following business days at 6AM PST.
Authorized Resellers
Interested in becoming an Authorized Reseller? Contact sales@incase.com
Warranty & Returns
Need help requesting a Warranty replacement or return? Click here